“Zoomers” are feeling stressed, but this time it’s not menu anxiety that’s to blame

Heard the one about Zoomers short circuiting over a menu? Well, that’s not what this is about. I’m not talking about “Zoomers” per se, but ZOOM users. Which is all of us, regrettably. The virtual meeting, once a novelty, has become somewhat of an unwelcome and permanent fixture in our lives. As if we needed … Read more

Small Business Cyber Security: Are Vancouver MSPs still relevant?

vancouver small business owner it support for accounting firms

Despite the rising costs in Vancouver, many small businesses are thriving, each with their own unique story and character. Imagine one such business, a boutique accounting firm serving the real estate sector. The owner, a dedicated CPA veteran, prides himself on 1) his collection of fancy bowties and 2) delivering five star service to commercial … Read more

Cortana, we hardly knew ye: Microsoft yeets old assistant in favour of CoPilot AI

Have you ever needed a quick answer or a setting change on your device during a busy workday? Microsoft’s new AI chatbot, Copilot, might be what you’re looking for. According to Redmond’s latest boast, CoPilot is not just another digital assistant; it’s a significant step forward in AI integration. Copilot is Microsoft’s latest innovation, set … Read more

Thursday Shocker: A third of business owners don’t trust their staff with sensitive data

Consider this: do you confide in your team with sensitive data? You might find this startling . . . A third of small and medium business leaders in Vancouver don’t. Trust is lacking. Maybe it’s because Jim leaves his password out in the open. Or past experiences have left scars. But it’s not just about … Read more

FACEBOOK SCAM ALERT: Beware these ads promising you profit

It’s midweek . . . you’re deep in the analytics of your latest marketing campaign. A Facebook notification pings – there’s an ad promising to supercharge your business with AI. You’re intrigued. You click. But wait – you’ve just stepped into a digital minefield. Cybercriminals are weaponizing Facebook ads to serve you malware. You think … Read more

The Quintessential Guide to Hiring an IT Support Provider for Your Vancouver Law Firm

In the legal profession, you’re not just up against the shifting sands of law; many Vancouver firms find themselves struggling with rapid changes in technology. Your law firm’s success hinges on much more than what happens in the courtroom – it demands an environment that operates seamlessly. This isn’t an optional add-on; it’s a requisite … Read more

The Illusion of Familiarity: When Microsoft Isn’t Microsoft

It’s Friday afternoon. You’ve got 3 hours left in the day before you head out for the weekend. Everyone just wants the day to be over, including you. Suddenly, you get an email in your inbox: a new Microsoft exploit just dropped and they’re recommending everyone change their password right away. You diligently click the … Read more

Top 5 reasons to switch IT support companies: Change, service levels, and how Vancouver businesses benefit

Reason #1 – They’re failing to communicate What’s the first of our top 5 reasons to switch your current IT provider? Let’s face it, little to no communication can drive a wedge between businesses and their services provider. It’s critical in today’s digital market that IT providers maintain good service by establishing consistent and clear … Read more

What services does an MSP provide?

Introduction In the ever-evolving technology landscape, businesses must seek new ways to stay ahead of the curve or risk getting left behind. One such way is through the use of Managed Service Providers (MSPs). But what does an MSP do – in other words, what services does an MSP provide? Let’s delve into this topic. … Read more

Why gamble with your IT investment?

“I’m tired of IT systems that are operating poorly. Tired of expensive & limited solutions that don’t scale with the business. Tired of support applying short-term bandaids to long-term problems. I want a solution that scales without any IT hassles. I want technology to be an aid, not a burden. And I want a team of experts I trust to lead the way. I’m ready.”

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